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CXChange 2018: Customer Insights For A Multi-channel Experience

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Added by svrsprabhu in science & technology


Customer Insights are crucial for the multi-channel experience

CXChange is a digital customer experience summit, hosted by Servion. It features path-breaking C-Suite practitioners across industries exchanging shared value strategies on driving exceptional customer experience. “CXChange 2017” was an exclusive event that happened at the Grand Hyatt, Mumbai on July 31, 2017. In this event, the theme being explored is the exciting possibilities in skyrocketing customer experience in today’s fast-paced digital world. Featuring our top business leader, clients, partners and industry stalwarts, it is a great opportunity to ideate, network and lay the roadmap for the future of digital customer engagement.

Speaker : Hamid Akhavan
Partner - Long Arc Capital

Hamid Akhavan-Malayeri is an Independent Non-Executive Director on the Servion Board. He has been helping Servion re-engineer its growth strategy. Hamid’s extensive industry experience includes general management, international sales and marketing, technology and IT management, software and product development, as well as venture investments and procurement. Hamid holds a BS degree in Electrical Engineering and a Computer Science degree from the California Institute of Technology (Caltech), and an MS degree in the same field from the Massachusetts Institute of Technology (MIT).

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